Tuesday, July 28, 2015

A way to prevent elderly parent from constantly resetting login information?


My MIL is not great with technology and is most likely in the early stages of dementia, and we have tried everything to help her remember her login for sites, emails, etc by writing it down in a notebook.

The problem is that she will lose the notebook and reset her password and username so she can access her account, and will then forget it again and reset it again, so that when she has a problem, we re unable to get in and see what the issue is. Half of the time she doesn t even tell us and will lie about it or claim to forget that she did it. We have tried setting Chrome to remember her login information but she ignores the prompt and resets it anyway. Even going so far as to call her doctor s office and ask them to change it for her.

She primarily browses the web on her ipad using the Chrome app. Is there a way to prevent her from constantly resetting her information? Perhaps something that will prompt for a master password which only my So will know so he can manage it? I thought there might be some sort of child-proofing plug-in or app we could use that would do what we need it to.

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