Since yesterday morning, my mac (and my iPhone and iPad) detects the wifi (full strength) and lets me connect to it, but send me to a pop-up screen that says "We have detected that you do not have DSL connectivity to your Home Networking Modem". If it close the pop-up screen on my phone it just disconnects me from wifi, and if i close it on my computer, the same message appears if I try to use safari.
It is a message from Bell Canada. I'm not a Bell client, the whole wifi is connected with Vidéotron.
I have fully wiped and ressetted my computer and phone.
We have contacted Vidéotron and resetted and unplugged and replugged everything (they say everything is working on there end and won't help me anymore). Bell won't help me because while its their message, I'm not a client.
What's more, my landlord (the internet is entirely in his name) had just briefly the same message yesterday on his devices, but after the whole reset with Vidéotron it went away (and now he is reluctant to help me because he doesn't seem to understand that I don't have a virus because how could a virus affect three devices at once, nor does he grans that if it were a virus his computer had it yesterday and would still not be working…)
Everyone in the building (everyone is on the same modem/network/password) has working internet except for me, the only difference between me and them is that I'm the only one with apple devices (they all had pc s)
Please help me
Read more: My mac detects my wifi, but gives me a pop-up screen saying I have no DSL connectivity with Bell (but I'm a Videotron consumer)?